WARRANTY

The LS2 warranty is valid from 2-5* years from the date of purchase.

PRODUCTS WITH A 5-YEAR WARRANTY

FF399 VALIANT
FF900 VALIANT II
FF313 VORTEX
MX471 XTRA
MX470 SUBVERTER
FF327 CHALLENGER
FF805 THUNDER
MX701 EXPLORER
FF811 VECTOR II
MX703 XFORCE
FF906 ADVANT
FF901 ADVANT X
FF901 ADVANT CARBON

LIMITATIONS AND EXCLUSIONS

LS2 cannot be held liable regarding the product in the following circumstances:

  • Any damage caused by accidents.
  • Any scratches, abrasions, deterioration, detaching of paint or other damages caused to the helmet visor or to the external painted parts of it by accidental impacts.
  • Any damage caused by incorrect/improper use, lack of maintenance/care, correct wear of internal and external elements.
  • Any modification made by the user or by third parties.
  • Any damage caused by use of/contact with harmful chemical products or an intense heat source.
  • Any damage caused by the application of stickers/adhesives.
  • Any damage caused by any type of painting/lacquering applied in the external shell by the user or by third parties.
  • Any damage caused by use of incompatible accessories sold by other company.
  • Any use of assembly of unauthorized accessories.

If during the 2–5-year warranty period there is any problem covered by the warranty, LS2 undertakes to repair or replace any defective components, up to a maximum value limit which is the purchase value of the helmet.

In all cases, the maximum warranty period is 5-years. Replacement of a component during this period does not prolong this period.

PROCEDURE

The customer must fill out all the fields of the warranty card with truthful data and send it to LS2 when purchasing the helmet. All warranty claims must be made through the LS2 dealer who sold the helmet.

The purchaser must notify the dealer if there is any problem with the helmet along with the subject of the claim and return it together with the warranty card filled out when the helmet was purchased. This warranty is valid only for European countries. This warranty does not affect in any way the statutory rights of the purchaser as stipulated by directive 1999/44CE.

We recommend you replace your helmet for a new one after a period of 5 years from the date of purchase, to protect your health from certain external factors that could be prejudicial to the safety characteristics of this essential piece of protective equipment.

Register your LS2 helmet and enjoy 5 years warrantyThe guarantee is only valid for EU countries.
WE WILL NOT ACCEPT REGISTRATIONS LATER THAN 15 DAYS FROM THE DATE OF PURCHASE.

Dealer Information

Helmet Information

To complete the warranty process, please upload a photo of the invoice clearly showing the date and model of the item. PDF or JPG file type only.*
Files must be less than 2 MB. Allowed file types: jpg / jpeg / pdf

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